Viral Marketing and List Building Tips

June 2, 2010

3 Common Viral Marketing Mistakes and How to Avoid Them

Filed under: Viral Marketing — Tags: — admin @ 8:41 am

Viral marketing is a fairly new medium, and lots of people are making mistakes. Before you launch a campaign that doesn’t produce or taints your brand, remember viral marketing can be difficult, and it pays to learn the basics before you launch a campaign on your own. In the spirit of helping you and your company succeed, today we will review 3 common mistakes made by viral beginners and give you some advice on how to avoid them.

1 – Alienating Your Audience

Alienating your audience is a common viral mistake. People want to get noticed and may cross the line with hopes that no one will take offense. Go too far, however, and your plan will backfire.

Let’s look at a fairly recent Motrin viral ad. The company’s intent was to demonstrate the fashionable trend of carrying one’s child is hard on a mother’s back, and that Motrin can be used to alleviate the pain. It sounds innocent enough, but an online community of mothers resented the suggestion that they were carrying their babies around as fashion accessories. What happened? The ad received tons of negative feedback and damaged the Motrin brand.

The lesson here is to keep the consumer in mind, no matter what. While this rule may seem elementary, it is violated time and time again by marketers new and old. Don’t be one of them.

2 – Failing to Associate your Brand with the Message

Measuring the success of a viral campaign is complicated. Traditional ROI models simply don’t apply. Goals of viral campaigns vary, but may include things like page views, comments, sign-ups, and trackbacks, none of which directly equate to dollars. At the same time, just because a message goes viral does not mean the campaign was a success.

Because of these factors, the main goal of any viral campaign is brand awareness, and the benefit of branding virally is the potential impact of reaching scores of people in a very short period…but you must do it right. This means making sure your viral content is in line with your brand equity.

There have been recent campaigns, like this one from Gatorade, that went viral but still failed because advertisers neglected to associate the content with the brand, and the brand gained little traction. Learn from Gatorade’s mistake and your chances of viral success dramatically improve.

3 – Making a TV Commercial, Not a Viral Video

Many beginners tend to believe any video can go viral, and in theory, this may be true. While there are commercials that have gone viral, if you try to go viral with your own, odds are it won’t work. This is because people don’t like commercials! Moreover, with the popularity of TiVo and DVR, audiences are used to skipping commercials entirely.

The lesson here? Make sure your video pulls the audience in and compels them to watch. You can create stakes with humor, shock, or a tug on the heart strings. This Dove commercial went viral because it tugged on the emotional chords of the viewers. No matter what you do, however, give your viral video an interesting angle or risk being simply ignored.

Creating a viral marketing campaign is not as easy as uploading a video on YouTube. Be

February 18, 2010

Viral Marketing – Reaching Your Customers on Their Terms

Filed under: Internet Marketing — Tags: — admin @ 3:56 pm

Traditional methods of marketing and advertising are dying.

Why do I say that? Answer the following questions and what conclusion do? You draw.

Do you use the yellow pages?
Do you watch television commercials?
Do you listen to advertisements on the radio?
Do you read “junk mail” advertisements?
Do you read newspaper and magazine advertisements?
Did you, like most people, answer “No” to most, if not all, of those questions? If you did answer “No” then you should be reaching the same conclusion as I. If “No” is the answer; that raises the question of where are you and others going for your information and of course the primary answer is the Internet.

Why is traditional marketing/advertising dying?

Many people today either cannot find their Yellow Pages Directory or they threw it away when it arrived. Companies that track their leads have learned that the Yellow Pages are no longer producing the desired results. Yellow Pages are not the only media where companies are seeing diminishing returns: newspapers, magazines, and direct mail pieces have all been effected by the Internet. The Internet puts information close at hand and provides the viewer access to more details at the click of the mouse.

Today, customers and prospects either:

Use the Internet to find the services they want or need.
Ask family, friends, and even acquaintances for referrals and references.
Instead of watching television or listening to radio commercials people change the channel with their dial or remote controls or they have recorded the program and fast forward through the commercials. Viewers and listeners are looking to be entertained versus having products pitched to them; there is no tolerance for the hard sell tactics.

This begs the question: why do businesses even advertise in the yellow pages, on television, and the radio? To some extent the answer is: advertising using those media is expected. If customers and prospects do not hear or see these advertisements from the companies that have traditionally advertised in this manner; they will begin to question the staying power of the business. Conversely if the customers and prospects are not accustomed to seeing the business use the traditional advertising; they think nothing of it.

On the other hand customers and prospects do not want to be interrupted by the commercials. It is a dilemma that businesses must figure out.

The oldest form of marketing is Word of Mouth or relationship marketing. The effectiveness of these “advertisements” was typically successful because you were simultaneously receiving an endorsement.

As markets grew and as businesses expanded; new techniques were created to reach new prospects. With the advent of newspaper or print advertisements, television commercials, and direct mail to name a few; ways to spend your advertising dollars exploded.

Although businesses were successful in the goal of reaching more customers the effectiveness of the process declined drastically. Businesses were typically told that a return of 1/2 of 1% to 2% was a great response. When you consider how much time, effort, and cost was expended in attracting these new customers the return was truly very small.

With the advent of today’s new Internet technologies, commonly referred to as Web2.0* applications; technology has brought back the days and effectiveness of Word of Mouth and relationship marketing. Not only has it come back; the ability to have more control and manage it has improved dramatically. Businesses even have the ability to drive the effort. To be successful today’s businesses need to take advantage of this technology to make their products and services known and to be a viable competitor.

Answer these questions:

Are you looking to build your business?
Do you want your marketing and promotional dollars and efforts to generate more results?
Did you or do you expect more from your website?
Do you want your customers speaking on your behalf and promoting your business?
Do you want to tap into the Social Networking phenomena to promote your business?
If you answered “yes” to these questions watch for my next article: What Is a Social Network Contact Worth.

*web2.0 applications are those that enable interaction between businesses, customers, and prospective customers. Specifically the applications are Facebook, MySpace, LinkedIn, and business and personal blogs to name a few. In the past communication was one way, now with the opportunity for dialogue effectiveness increases dramatically. In fact in the web2.0 environment content is a collaborative process between you and your customers.

December 19, 2009

Why and How E-mail Viral Marketing Works

Filed under: Email Marketing, Viral Marketing — Tags: , — admin @ 9:11 am

What does a virus have to do with marketing? Viral marketing describes any strategy that encourages individuals to pass on a marketing message to others, creating the potential for exponential growth in the message’s exposure and influence. Like viruses, such strategies take advantage of rapid multiplication to explode the message to thousands and then to millions.

Public health nurses offer sage advice at flu season: stay away from people who cough, wash your hands often, and don’t touch your eyes, nose, or mouth. Viruses only spread when they’re easy to transmit. Viral e-mail marketing works great on the Internet because instant communication has become so easy and inexpensive. Digital format make copying simple. From a marketing standpoint, you must simplify your marketing message so it can be transmitted easily and without degradation. Short is better. Remember the K.I.S.S. standard….Keep it Simple Stupid. The shorter and easier to remember is always better than long and complicated.

Clever viral marketing plans take advantage of common human motivations. The desire to be cool and greed drives people. So does the hunger to be popular, loved, and understood. The resulting urge to communicate produces millions of websites and billions of e-mail messages.

Most people are social. Nerdy, basement-dwelling computer science grad students are the exception. Social scientists tell us that each person has a network of 8 to 12 people in their close network of friends, family, and associates. People on the Internet develop networks of relationships, too. They collect e-mail addresses and favorite website URLs. Affiliate programs exploit such networks, as do permission e-mail lists. Learn to place your message into existing communications between people, and you rapidly multiply its dispersion. If you can design a marketing strategy that builds on common motivations and behaviors for its transmission, you have a winner.


December 18, 2009

What Works & What Doesn’t in Viral Marketing

Filed under: Viral Marketing — Tags: — admin @ 9:09 am

Stop with the enforced e-mail forwards already! Trying to force or bribe people to forward your info to a friends or family in order to be rewarded or win looks skanky in today’s ultra-permission-based world. Especially when you tell visitors nothing about their friend’s or family’s privacy in the space directly next to the e-mail form.

A true viral campaign gets forwarded because consumers are compelled to do so by the glory of the content, not because you bribed them with points or something else.

What absolutely will not work:

Suggesting that e-mail recipients forward your message to their friends and family will not work. Adding a line at the bottom of your e-mail that reads “Please feel free to forward this message to a friend” is more likely to get it deleted than forwarded.

What absolutely will work:

Offering something worthy of sharing like a valuable discount, vital information or offering an incentive for sharing like additional entries into a sweepstakes or an added discount or premium service will work.

Relevant or timely information, research, or studies that are included in your e-mail might encourage the recipients to share with their family and friends. Interactive content like a quiz or test, especially if it’s fun, will inspire forwarding.

Jokes and cartoons are almost always forwarded to everybody the recipient knows. Why? Because they are entertaining and entertainment is meant to be shared.

A really cool multimedia experience is always going to achieve a lot of pass-along. Rich media is new and the novelty and tech factors alone are often enough to make the e-mail recipient eager to share it. Oops! Almost forgot one really important thing….You can craft a brilliant e-mail following all the rules, but if a consumer visits your site and has an experience less that what was promised, you are going to achieve viral marketing, alright…the bad kind. So be certain that your product or service is ready and is as advertised.

December 17, 2009

What an eBook Can Do for You in Viral Marketing

Filed under: Viral Marketing — Tags: , , , — admin @ 9:01 am

An eBook that includes your marketing message and a link to your website is a proven technique in viral marketing. This method uses the multiplication effect to “explode” the distribution of your message by willing participants.

This is the basic principle that was used by Hotmail to get established. When the two founders set up their free email system, all the messages that were sent by subscribers had a text message at the bottom which identified Hotmail as the origin. People who sent emails to their friends advertised the free email site.

Using viral eBooks as a marketing method is cheap. It doesn’t take long to set up and it’s even quicker if you use rebrandable eBooks that have been written by others. Just use your favorite search engine and do a web search. You will find many rebrandable eBooks that are available on whatever subject you are interested in and that apply to your e-business. One method of distributing the eBook is to offer it to visitors in exchange for subscribing to your newsletter. If they pass it on to their friends and family it will promote your business for you.

eBooks are capable of reaching a large audience and are limited only by the enthusiasm of the participants.

eBooks are fairly easy to create. It’s possible to produce your own eBooks by combining articles that you have written or have gotten from public domain sources, such as directories.

A common approach is to use material that has Private Label Rights, including articles and reports that have been written specifically for that purpose, for that niche. Using a portion of a larger work that you have prepared such as the first three chapters of a large eBook could also be used as a viral eBook.


December 13, 2009

Using File Sharing in Viral Marketing

Filed under: List Building, Viral Marketing — Tags: , — admin @ 8:06 am

There are probably ten million people online, looking for downloads at any given time. Of course, a lot of them could be looking for pornography or free software but still, reaching a minimum on a million people on any given day does offer some rather intriguing possibilities.

People like using file services to download music for two simple reasons, they’re free, and there is an incredible selection. The fact is Pandora’s Box has been opened. In Napster’s wake, other quasi-legal services quickly emerged… a lot of them. Even if they are closed, others will succeed them. Major record companies would like to thing otherwise but they are never going to stop file sharing. Net users are file sharers…plain and simple. Long before the Internet came into being, people made cassette tapes of their favorite music for their friends…cd burners are so much easier and faster. So how can you use this to help your viral marketing campaign along? Think about this. Once someone downloads your MP3 files and those files are available on that listener’s hard drive, viral marketing begins. After two users start sharing your files, suddenly, your music is on the hard drive of a second computer…then a third… and on and on. When users are searching and they find your music on a lot of different computers, they are more likely to download the files. It’s just a matter of time before you’ll find your files showing up in more and more places. No matter what genre music you play…Rock and Roll, Country, Tejano, Mozart sonatas, Heavy Metal, of Brazilian Jazz, there is an audience for it somewhere. In this new paradigm, you aren’t hawking a product, you are offering free music via a medium that lets you be directly connected with your audience.

December 9, 2009

Using E-Mail to Achieve Objectives

Filed under: Viral Marketing — Tags: , — admin @ 9:16 am

Viral marketing is an integral part of a campaign strategy that is used to achieve objectives. It is not the objective itself. If the main objective of an e-mail campaign is branding, in order to achieve greater branding success exposure you craft your message or offer in a way that it encourages pass-along.

Producing a message with a quality offer or an incentive for pass-along is what viral marketing is all about.

Just suggesting that e-mail recipients forward your message to their friends and relatives is not viral marketing. A message at the bottom of your e-mail that reads “Feel free to forward this message to a friend” is nowhere close to viral marketing at its best.

On the other hand, if something worthy of sharing, such as a valuable discount, vital information, additional entries into a sweepstakes, an added discount or premium service, a joke/cartoon, or a hilarious video, is included in the e-mail, viral marketing happens naturally and quite successfully.

The bottom line is that your message must be perceived as having value. Relevant or timely information, research, or studies are all good examples of content that might be viewed as potential pass-along material. Interactive content like a quiz or text can inspire forwarding, especially if it is fun. Personality tests, fitness quizzes, or compatibility questionnaires are all things that have been passed on by many people many times. Why? Because they are entertaining and entertainment has value. A multimedia experience is always going to achieve some pass-along. Someone is always touting the benefits. It is a bit more of a time and money investment but the messages have a great appeal and rich media has the advantage of being new. The tech factor alone is often enough for the message to be perceived as valuable.


December 7, 2009

The Many Facets of Viral Marketing

Filed under: List Building, Viral Marketing — Tags: — admin @ 9:12 am

In the beginning, e-mail was the one way that viral marketing was started. Since that long ago day, viral marketing has gone from a marketing strategy to an art form and there are many ways to accomplish the objective of creating a successful viral marketing campaign. Seven of those ways are:

1. E-mail: It was first but it is still around and still used. It is, however, getting a little harder to use as more and more government restrictions are placed on it. Still… it does work.

2. Newsletters: This is an extension of e-mail but it a very effective tool. If you include enough timely and valuable information, a good newsletter can drive up the number of visits to your website.


3. Blogging: Providing the tools on your website to enable bloggers to interact with one another is a terrific way to get the message about your product of service out there and being talked about. Bloggers have their ears to the ground for new products and services.

4. Chat Rooms: A chat room on your website can and does encourage interaction among your customers and that can’t be a bad thing. Also, you can use the chat room to schedule special events like having an expert available to answer questions on a given day at a given time.

5. Tell-a-friend Script: If you add this with a statement saying that e-mail addresses supplied will never be shared with third parties, you can increase your potential customer list greatly.

6. Video Clips: Including cool video clips on your website will keep the interest up and increase traffic.

7. Flash Games: Although they are a little costly to start, they are an extremely effective tool to get your viral marketing campaign going. Once they are launched, they require nothing more from you.



December 6, 2009

Successful Forum Viral Marketing

Filed under: Viral Marketing — Tags: — admin @ 10:02 am

In order to be successful using forums to do viral marketing there are some things that are required.

Do Your Homework: Prior to joining any forum, you must do some research.

1. Join relevant forums that are in some way related to the promotion’s primary sales market. For example, someone involved with a health related product, many types of forums could apply….everything from holistic medicine to stay-at-home moms.

2. Choose popular forums. There is no point in wasting your time and energy on forums that few members and few posts. Page raking and the amount of active members are two good ways to check for this.

3. Choose forums that allow sig tags. If it’s possible read the rules before joining and pay attention to them. Your time is important, too. It is better to find out that a forum doesn’t allow posts with sig tags before you go to the time and trouble of joining.

After You Have Joined: OK…you have chosen two or three forums that meet your requirements…now what?

1. Keep your sig tag short and update it regularly. The ideal thing is to limit yourself to one link, preferably to your main website. 2. Never create posts that are nothing more than an advertisement. This all but a universal rule and only displays the marketers lack of experience if he does so. At best this kind of post will be deleted by the monitors….at worst, it is grounds for being banned. 3. Work the room. Be an active member on the forum. Plan to spend at least an hour each day there and take the time to get to know the users. Take the time to introduce yourself with intelligent questions depending upon the forum’s topic. As a marketer becomes a regular member, they will hopefully develop a good reputation and without saying a word about their promotion, those who are interested in their product will approach them.


December 5, 2009

Start Viral Marketing Campaigns Using eBooks

Filed under: Viral Marketing — Tags: — admin @ 9:50 am

Viral Marketing sounds like something bad but it is actually something very good. It is, also, a powerful way to generate traffic to your website.

Think about how a virus spreads from on person to another. One person gets sick and just by sneezing they can give the virus to many more people… those people get sick and share their germs with everyone they know and the next thing anybody knows is that there is an epidemic. That is the very concept of viral marketing. The idea is to get everyone to spread your marketing message around because they want to.

Now let’s look at using an eBook to start your viral marketing campaign. First you create an eBook… a really good one that has links to your website, to your sales page and affiliate links to products and services that you recommend… and you give it to three people. In the book you encourage those three people to give it to their friends and family.

Before you know it the eBook is spreading across the Internet like wild fire. Digital information duplicates easily and quickly so before you know it, thousands of people could be reading your free eBook.

Make certain that you let people know that they have permission to forward the eBook around the Internet. When you create the eBook, you have the right to give people certain rights. One of those rights could be that you allow them to give the book to other people. Make it clear that this book is free to give away.

You can write the eBook yourself, use private label content or you can hire a ghostwriter to prepare the content. There are a lot of ways to create an eBook. Once you have your eBook written, use software to create your eBook.


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